About IFS

teamBased in La Mirada, Calif., Imagine Fulfillment Services (IFS) was founded by entrepreneurs Andy Arvidson and Jim Heffernan in 1998 in a successful effort to establish a full-service, international, turnkey fulfillment house of the highest quality and service capability. A proud member of the Direct Response Marketing Alliance (DRMA), today IFS is a leading service provider offering enhanced technology and customer care, with competitive pricing, dedicated customer service teams, multiple platform integration and more.

Imagine Fulfillment Services (IFS), a leader in E-commerce fulfillment services, celebrates the four year anniversary of its milestone transfer to a more expansive facility. With more than 18 years as one of the trusted names in order fulfillment and logistics, the company continues to grow.

Imagine Fulfillment Services is also celebrating its sixth year maximizing Liteview, its cloud-based enterprise CRM/WMS order-taking solution that manages direct response, E-commerce and B2B orders from post-sale through final ship date — in real time. With fresh talent, new technology and the same old commitment to service, Imagine Fulfillment Services aims to reach out, cater to and provide high quality service for more clients.

But more than just offering clients with comprehensive fulfillment service, Imagine Fulfillment Services takes its service one step higher. Each key area of your business is managed by IFS leaders who have no less than 18 years of experience in the field. From operations to sales-and-marketing to IT to client services (and more), the IFS team has the experience to handle your every request. The foundation of the company is the Terrific Team.  IFS provides personal, prompt service and pays special attention to the details.  No client is too small or too large.  All clients are serviced with the same level of passion and commitment to help them reach full potential.  The company creates an environment where employees are the company.  IFS firmly believes the only way to build a company is through investing in the most important resource – people.   The IFS Team Approach is a competitive advantage in the fulfillment marketplace:

Not only that, but the company provides 24/7 customer care and assistance, and with the help of its location and easy access to the top couriers and shipping companies, Imagine Fulfillment Services can offer its clients a significantly better, cheaper and more time- and cost-efficient service. Four years after its transfer to an even bigger location, the company still maintains its mission to provide the best fulfillment service available.

With its constant drive to use enhanced technology to maximize efficiencies and to ensure customer satisfaction, Imagine Fulfillment Services has effectively empowered many businesses simply with the power of its own services and capabilities.

One of the best examples of this is the company’s Liteview customer relationship management solution. Liteview is located in the cloud, accessible from all popular Web browsers and is both PC and Mac friendly. Liteview includes a comprehensive front-end user module, a complete suite of management tools for administering inventory and order history, a secure online access portal and a suite of online marketing tools plus a host of online tutorial videos.